Frequently Asked Questions
Everything you need to know about our linens and decor.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our website or the carrier's portal to monitor your delivery status.
What is your return policy for linens?
We accept returns on unused, unopened items in their original packaging within 30 days of delivery. Please note that a restocking fee may apply, and some clearance items are final sale.
Do you offer bulk discounts for event planners?
Yes, we provide competitive wholesale pricing and bulk discounts. Prices are automatically adjusted in your cart based on the quantity of items added.
How do I care for my tablecloths and runners?
Most of our polyester and satin linens are machine washable on a gentle cycle with cold water. We recommend air drying or using a low-heat setting to preserve the fabric quality.
Can I request fabric swatches before placing a large order?
Absolutely. We offer color swatches for most of our fabric collections to ensure you find the perfect match for your event theme before committing to a full purchase.
How long does standard shipping take?
Standard shipping typically takes 3 to 5 business days within the continental United States, depending on your location relative to our distribution centers.